Privacy Polity

The user has the right to the protection of their personal data. The brand www.passeiosacavaloportosanto.com is owned by the company Passeios a Cavalo Porto Santo, Paulo Ornelas, respects users' right to information about the collection and processing of their personal data. When browsing the website www.passeiosacavaloportosanto.com, the user accepts and gives their express consent to the collection and subsequent processing of personal data by Paulo Ornelas, in accordance with the terms and conditions contained in this Privacy Policy and for the purposes indicated therein. You should read this document carefully and only browse and/or submit information through the website if you agree with the respective terms. Paulo Ornelas controls personal data, determines the purposes and means by which your personal data is processed, including all security measures. Paulo Ornelas guarantees that personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices. When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, this website was designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed. This Privacy Policy is intended to provide you with all the information you need to understand our privacy practices. However, if you require additional clarification regarding this Privacy Policy, you can submit your questions via email: passeiosacavalopxo@gmail.com. PROCESSING OF PERSONAL DATA Paulo Ornelas is responsible for managing the website and processing the data collected while browsing the website. COLLECTION OF PERSONAL DATA, USE, AND PURPOSE OF PROCESSING All processing carried out by Paulo Ornelas is done in an explicit, lawful, and substantiated manner, based on compliance with the contract, legal and mandatory regulations, your consent, or for legitimate interests. Whenever the legal basis used for processing operations is based on the pursuit of a legitimate interest, the user has the right, upon request, to obtain information related to the balancing of interests. User data is collected and processed for the following purposes and on the corresponding legal basis: The correct functioning and continuous improvement of the Platform, its resources and our Services. Monitoring the correct functioning and improvement of our Platform and Services includes: -General administration of the Website and Applications. -Response to user requests and questions. -Client support. -Use of statistics on the use of the Website and Applications, for research and development purposes. -Deposit of cookies and other trackers, details of each of which can be found in our Cookie Management Policy. Passeios a Cavalo Porto Santo and Paulo Ornelas has a legitimate interest in ensuring the best possible experience on our Website and our Applications, as well as the best possible quality of the Services offered and, therefore, depends on the user's consent to deposit cookies and knowledge of their geographic location. Customer relations and reservation management Customer relationship management includes: -Reservation management. -Commercial relationship monitoring. -Development of trade statistics. -Managing opinions about our products, services and content. -Customer satisfaction surveys. Passeios a Cavalo Porto Santo and Paulo Ornelas processes personal data related to the management of relationships with Customers, in accordance with what is established with its Customers. Passeios a Cavalo Porto Santo and Paulo Ornelas also has a legitimate interest in processing customer Data in order to provide a better commercial relationship, and in order to guarantee the best quality of our Services. Carry out marketing and advertising research Fulfillment of marketing operations include: -Sending our Newsletter. -Carry out marketing research (email, telephone, post). -Animation of the Website, Applications and social networks (management of online communities). -Event organisation. -Carry out research on audience data by depositing cookies and other trackers, details of which you can find in our Cookie Management Table. the development of statistics on marketing operations. -Fulfillment of marketing operations is based on user consent. Passeios a Cavalo Porto Santo and Paulo Ornelas also has a legitimate interest in providing the user with commercial offers. In this case, we guarantee that: -The user has received sufficient information related to the marketing activities carried out; -The user is able to freely and simply object to marketing activities at the time of collection (Opt-Out); Account management and carrying out associated operations, including the fight against fraud. Account management and carrying out associated operations includes: -Pay for Services and monitor Customer billing. -Management of unpaid debts or disputes. -Maintaining records of accounts and legal support documents. Account management and carrying out associated operations are based on our legal obligations arising from the different accounting and rate regulation practices in different countries. CONFIDENTIALITY AND SECURITY Passeios a Cavalo Porto Santo and Paulo Ornelas is committed to protecting the data collected against unauthorized access, use, or disclosure by implementing security technologies and procedures. However, no data transmission or storage system is 100% secure, and users are advised of potential risks. Access to collected data is limited to authorised personnel, subcontractors, and third parties who require such access to perform the functions of providing services. COOKIES Passeios a Cavalo Porto Santo and Paulo Ornelas uses cookies to enhance user experience. Cookies allow the website to remember user preferences and streamline navigation. You can manage or block cookies through your browser settings, although this may affect the functionality of the website. USER RIGHTS Users have the right to: -Access, update, or correct personal data. -Request the deletion, anonymisation, or blocking of data processed in violation of the law. -Object to the processing of personal data for legitimate reasons or for marketing purposes. These rights can be exercised by sending a request to passeiosacavalopxo@gmail.com CHANGES TO THIS PRIVACY POLICY Passeios a Cavalo Porto Santo and Paulo Ornelas reserves the right to change this Privacy Policy at any time. Updates will be posted on the website, and continued use of the website implies acceptance of the updated terms. APPLICABLE LEGISLATION This Privacy Policy is governed in all its aspects by Portuguese law, in particular, by Law No. 67/98, of October 26th (Personal Data Protection Law), and other applicable legislation. In the event of a dispute, the user agrees to submit to the exclusive jurisdiction of the Portuguese courts. CONTACT For questions or comments about this Privacy Policy, contact us at passeiosacavalopxo@gmail.com